All VIP cars come with a physical inspection process to identify the true condition of vehicles. Each component checked contributes towards 1 point, and as such, there are 180 components that will be checked in this 180-point inspection.
How is the inspection done?
Our partner, MUV, will conduct the inspections. There are 2 parts to the inspection:
- Physical inspection, which also includes a test drive
- Using OBD, to obtain readings from electronic components & sensors
The inspector would check for the following:
- Signs of structural damage (i.e major accidents)
- Evidence of cut and joint (i.e. not original car chassis)
- Evidence of flood/ water damages
The inspection report consists of the following:
- Pictures (up to 20) of the car, taken by a neutral party (the MUV inspector)
- A table detailing the 180-points inspection done on interior & exterior parts.
Once the inspection is done, an inspection report is generated and will be uploaded to that car's ad in Mudah.my and be displayed for public viewing.
How long is the inspection process?
The inspection process is approximately 30 minutes.
Can I pass or fail an inspection?
The inspection report is not a grading report, it is simply a report to show the true condition of the cars.
The inspection report will indicate a ‘tick mark’ for components that are in good condition and an ‘x mark’ for components that have issues. Each component with issues will have an accompanying note and additional pictures from the inspector.
What type of vehicles can be inspected?
The inspection is open to all types of cars including MPVs and 4WDs. Motorcycles, vans, and trucks are not eligible.
What happens after my car gets inspected?
Mudah.my will obtain the inspection report from MUV within 48 hours after the inspection is completed. We will then update the ad with the inspection report so that Buyers can view it.
Why should I get my car inspected?
The unbiased report on your car's true condition will give your potential buyers confidence when purchasing your car. It also informs you of the best realistic selling price for your car.
Where can I get my car inspected?
Currently, there are 14 MUV and Lim Tayar centers across 6 locations where the inspection can take place. A home inspection is also available upon request.
How can I schedule an inspection for my car?
Post your car on Mudah.my here and we will contact you within 48 days to help you schedule your appointment.
Can I reschedule inspection appointments after it has been made?
Yes. However, ensure that any rescheduling is done at least 1 day in advance.
What are the charges for this inspection?
Kindly take note that from now onwards, potential car buyers who request MUV's inspection services will be charged RM50. As usual, the buyer will first have to get the consent of the seller prior to us to arrange for the inspection. Payment will be made directly to MUV.
Do note for sellers who have listed their cars on Mudah.my for sale - inspection is still free of charge as usual
What if there is a dispute on the inspection report?
The physical inspection is done by trained, professional MUV inspectors. All inspection reports indicate the date when the physical inspection took place. It represents the condition at the point of inspection. However, we understand that after the inspection, Sellers may continue to use the car. For mismatch of car conditions, we will:
- Validate the inspection with MUV
- Request Buyer to schedule for an additional physical inspection
For escalation on dispute matters, please email us the following details at firstname.lastname@example.org:
- Your name
- Your contact number
- A detailed description of the issue
I am a Buyer, can I request for a car to be inspected?
Yes, you can. Please send us a request with the following details at email@example.com:
- Your name
- Your contact number
- URL of the car ad (Example: https://www.mudah.my/2010+Toyota+vellfire-90221749.htm)
If the seller agrees to have the inspection done on the car, we will inform you once the report has been generated and uploaded to the advertisement.
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