3 December 2020
Mudah. my has been absorbing the Government Service Tax in the form of the Goods and Services Tax (GST) and its replacement in 2018, the Sales and Service Tax (SST).
We would like to inform you that we will no longer be able to absorb the Government Service Tax effective 1 November 2020.
Thank you for your continuous support!
Effective 3 December 2020, a processing fee will be applied to payments made with Cash Deposits and Cheques. This fee will be waived for credit purchases of higher value than 500 credits.
*The Price shall include a processing fee which is only chargeable if the Credits are purchased via Cash & Cheque payment mode.
The Company reserves the right to offer Credits promotions and bundles that deviate from the table above.
2. How long are the "Promo Credits" valid for / expire?
Your "Promo Credits" will be valid for 90 days from the time of it being reflected in our account.
3. Will I get "Promo Credits" every time I purchase credits?
You will be entitled to “Promo Credits” when you purchase credits between 1 November to 30 December 2020.
4. When will the “Promo Credits” be reflected in my account?
The “Promo Credits” will be reflected in your account on the next working day (1 working day) from the purchase of credits.
5. How can I utilize my "Promo Credits" first?
If you have any "Promo Credits" in your account, the system will automatically deduct from your "Promo Credits" first.
6. Why is there a processing fee?
There are direct costs associated with processing transactions via offline payment methods. This fee however will be waived for credit purchases of higher value than 500 credits.