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We want our sellers or buyers to get the help they needed as efficiently as possible. Please do check out the articles available at our help center. We strongly advise you to use the search bar provided to ease the navigation and to find your answers easily.
If you cannot find any answers you're looking for, feel free to chat with us on live chat from 9 AM - 6 PM on weekdays. Select the floating button at the bottom right-hand corner of our Mudah.my web page and start chatting with us!
To ensure that all our buyers and seller have the best support experience possible, Here are some articles below that could help us solve your problems quickly.
- If you are facing technical issues on apps and the web, try out these troubleshooting steps.
- If you're having problems dealing with a buyer or seller, come across ads that do not follow our Mudah.my rules or any other security issues please provide the background of the issue and report it here or you can write us an email at abuse@mudah.my.
- If you have any suggestions/feedback to improve our app, web, or mobile site, Please fill in your suggestion or feedback here. We want to hear anything and everything from our valued customers that will help us solve problems and improve the Mudah.my product.
You can also reach us by writing to Customer Support or call 03-2712 3225
Last but not least, Be a smart user - learn more about shopping safely on Mudah.my by clicking here.