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Dear Mudah. my users, we are happy to announce an exciting update to our existing ad contact settings for WhatsApp and Chat, exclusively for PRO Niaga users!
We have heard your feedback and queries, and this latest update marks a significant advancement in our communication and business outreach. The update also streamlines and enhances the buying and selling process on Mudah.my, making it easy and convenient for buyers to reach out to sellers on a trustworthy platform.
What’s new?
- User-friendly - Enable multiple phone numbers for WhatsApp!
- Easy to activate - Enable the settings on your PRO Niaga profile page!
How To Update Your PRO Niaga Contact Settings
Step 1: Login to your PRO Niaga account on a desktop or mobile web.
Step 2: Click "My Profile".
Step 3: Under "Ad Contact Settings", select “Enable Chat” and “Enable WhatsApp”. In the WhatsApp section, list down all the phone numbers that you wish to be visible in your ads. Click on “Update All” to save the changes.
For more information or further inquiries, kindly email us at proniaga@mudah.my or call us at +603-27123225 (Monday - Friday, 9 AM - 6 PM).
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Frequently Asked Questions (FAQ):
1. How do these features benefit sellers?
WhatsApp and Chat are the most preferred channels of communication for Mudah.my users. As such, having a one-click button on the ad view page to communicate with buyers will encourage a higher number and better quality of leads.
2. How do I activate or deactivate the feature?
To activate or deactivate the feature, click “My Profile” and under “Ad Contact Settings”, choose the “Enabled / Disabled” option. Click on the “Update All” button to ensure your changes are saved.
3. How do I add or change WhatsApp phone numbers?
To add or change phone numbers, first, log in to your PRO Niaga account on the desktop or mobile web. Once you’ve logged in, click on “My Profile” and navigate to “Ad Contact Settings” to make the necessary changes. Click on the “Update All” button to ensure your changes are saved.
4. If I change my phone number, will this apply to all my ads?
No, any phone number changes will only apply to new ads or existing ads that have not enabled WhatsApp. Existing ads that have enabled WhatsApp will not reflect the new phone number unless they are edited/prolonged.
5. What is the maximum number of phone numbers I can list?
You can list up to 5 phone numbers. All phone numbers listed will appear for potential buyers to choose to contact you.
6. Will all the phone numbers listed under "Ad Contact Settings" appear on the ad view page?
Yes, all the phone numbers will appear on the page to make it easier for interested buyers to contact you.