Last Updated : 26th Nov 2021
Android Lollipop OS was initially released 7 years ago on 25th June 2014, with the last update (5.1.1) falling on 12th Nov 2014. While Google has officially stopped supporting Android Lollipop OS some time ago, we have continued to provide a version that is compatible with this OS series. Unfortunately, as technology progresses, it is now becoming unsustainable for us to maintain the support for the Lollipop OS series and thus, we have decided to stop supporting it.
Starting 1st Dec 2021, App version updates will no longer be available to be downloaded by Android devices running on Lollipop OS. We apologize for any inconvenience caused. While you would still be able to use the existing app version, we would like to encourage all our Android users to update your device to the latest operating system where possible.
Why is Lollipop OS support discontinued?
About 3 years ago, Google stopped offering official support (including critical security fixes). In order to protect our Android users, we’ve decided to stop supporting Lollipop OS.
When will you be discontinuing it?
We will stop offering support to Lollipop (5.0, 5.1) starting 1st Dec 2021.
What is the new minimum supported Android OS?
Starting 1st Dec 2021, the minimum supported requirement for Android devices is Marshmallow OS version 6.0.
What do I need to do?
We would encourage all our Android users to upgrade to the latest version of OS. This allows you to gain access to all the latest updates and features, giving you the best experience of Mudah App.
What if my device doesn’t support Marshmallow OS?
While you will still be able to use Mudah App, you will not be able to download the latest updates.
If your device doesn’t support any of the new Android OS, we would recommend the following:-
- You will be able to continue to use the existing app or download the older compatible app version from play store even after 1 Dec 2021 - however some features may not work as expected as we are stopping support for it.
- As an alternative, you can always use our desktop browser or mobile web version.
Who can I reach out to if I have a question/concern regarding this?
You may reach out to our Help Center at 03-2712 3225, or chat with us on our Help Center website!
Operating hours: Monday - Friday, 9.00 AM - 6.00 PM, closed on Public Holiday.