If you have uploaded the documents and your account is still not active, you will be receiving this pop up message when you log in to your Pro Niaga account. Refer to the screenshot below:

In order to be active, please submit the following documents:
- For Company: Company registration documents (SSM)
- For Sales Agents: - Front and back of your Identification Card (IC) and a Business card with the Business Registration Number indicated.
Once you have submitted the following documents, our team will review your account and will help you verify it.
OR
You may report here , our team will attend to you.